Traily
Log in Get a free sample

Keep the client.
Keep the trail.

Traily keeps your past clients hearing from you every month, so they come back to you, not their bank's retention team. We write it in your voice, you approve it, it sends under your brand.

Get a free sample email See how it works

Your trail at risk

Example figures, enter yours
Trail walking out the door each year $13,500 That's $67,500 over five years, before clawbacks and lost referrals.
Show me how to keep it

Built for Australian brokers

Content written for the Australian market: fixed rate expiries, refinancing, first home buyers and the questions your clients actually ask.

Compliance built in

Every email is approved by a person, logged, and ready for your aggregator's sign-off. Spam Act basics are handled on every send.

Your brand, your voice

Emails go out from your own domain with your logo and your name. Your clients hear from you, never from Traily.

Settlement isn't the finish line

Most brokers go quiet after settlement. Then a fixed rate expires, the bank calls, and the client refinances without you. Traily keeps you in their inbox every month, so you're the first call, not the last to find out.

Get a free sample How Traily works

Set up once.
Runs every month.

You spend about ten minutes a month approving emails. Traily does everything else.

See how Traily works in 3 minutes [Your walkthrough video]
01

Connect your book

We set up your branded template and your client list on your own email platform.

02

We write it

Each month's emails are written in your voice and checked by a real person before you see them.

03

You approve

Review in your portal. Leave a comment and we'll revise it.

04

Sent and reported

Emails go out on schedule. Each month you get a report and a list of clients worth calling.

What your
clients get

Useful, short emails that sound like you. No jargon, no hard sell, just a reason to think of you first.

LOGO
[Your business name]Fixed rate expiry
Your fixed rate ends soon
Subject: [First name], your fixed rate ends in 90 days

When it rolls over, your lender will move you to their standard variable rate. That's usually not their best deal. Let's look at your options before it happens.

Book a rate review
LOGO
[Your business name]Monthly newsletter
Rates moved. Here's what it means
Subject: What this month's rate news means for you

A two-minute read on what changed, who it affects, and the one question worth asking your lender this month.

Read the update
LOGO
[Your business name]Settlement anniversary
One year in your home
Subject: Happy home anniversary, [First name]

It's been a year since you got the keys. A quick check-in on your loan could save you more than you'd think. It takes 15 minutes.

Book a quick check-in

A report
you'll actually
read

On the first of every month you get a one-page report in your inbox and your portal. What went out, who engaged, and who's worth a call. No dashboards to dig through.

October report Sample report
Emails sent412
Opened52%
Clicked6.8%
Worth a call9
What happened this month
  • Most clicked: “Is your offset pulling its weight?” with 24 clicks
  • 11 fixed rates expiring in the next 90 days
  • 3 replies and 2 rate review bookings to follow up
  • Next month: rate update, plus 6 settlement anniversaries

Know who
to call
this month

Every month Traily flags the clients who clicked to book a rate review, replied to you, or have a fixed rate ending soon. Warm leads from your own book.

Clients worth calling Sample report
[Client name] Fixed rate ends in 60 days
[Client name] Clicked rate review
[Client name] Settlement anniversary

Brokers on Traily

Sample reviews
“

We used to settle a loan and not speak to the client again for three years. Now they hear from us every month, and the replies land straight in my inbox. Two clients came back to refinance with us this quarter instead of going to their bank.

SM
Sarah MitchellPrincipal Broker, Harbour Lane Finance
41% average open rate

“It takes me about ten minutes a month to approve everything. The emails actually sound like me, which was my biggest worry going in.”

TN
Tom NguyenNorthside Home Loans, Parramatta

“The clients worth calling list is the bit I didn't know I needed. I ring those people first every month, and they're always glad I did.”

PD
Priya DesaiKestrel Lending, Geelong

One price.
Everything in.

No setup fee. No lock-in. Cancel anytime.

$199/ month
AUD, excluding GST. Per office. Get started Or get a free sample email first
  • Your own branded email template
  • Monthly newsletter, written in your voice
  • Fixed rate expiry and settlement anniversary emails
  • Birthday and annual review emails
  • Your approval portal
  • Monthly report and clients worth calling list
Matt, founder of Traily

Who's behind Traily

I'm Matt. I've spent years building brands and marketing for small Australian businesses, and lately, email programs for mortgage brokers.

I kept seeing the same thing. Brokers work hard to win a client, settle the loan, then go quiet for years, until the bank or another broker gets in first. Every broker knows they should stay in touch. Almost none have the time.

So I built Traily to do it for you. Every program is set up by us and every email is checked before it reaches you. You get the polish of an agency without the agency price tag.

Matt, Founder

Questions

Will my clients know it's not me?

No. Every email goes out from your email address, with your name and branding, and nothing sends until you've approved it.

Who owns my client list?

You do. Emails send from your own email platform account, so your list and its history stay with you, even if you leave.

Will this work with my aggregator's compliance rules?

You approve every email before it sends, and we keep a record of who approved what and when. If your aggregator needs to sign off, there's a step for that too.

How much of my time does it take?

About ten minutes a month to review and approve. We handle the writing, design, scheduling and reporting.

Is there a lock-in contract?

No. It's $199 a month and you can cancel anytime.

I already send a newsletter. How is this different?

We take it off your plate and add the emails most brokers never get to: fixed rate expiries, anniversaries and annual reviews, plus a monthly list of who's worth calling.

What do I need to get started?

Your logo, your client list and access to your email platform. After checkout, a short form walks you through it.

Still have a question? Email [hello@traily.com.au]. We reply within one business day.

See it with
your brand
on it

Tell us a little about your business and we'll send you a free sample email, designed in your branding, within one business day.